Severities

Heurio Extension includes a severity rating system that helps categorize and prioritize feedback placed on website elements. This guide provides an overview of the severity system and its use in Heurio's workflow.

Heurio extension

• While creating a heurio, users can select a severity level from the tags on the top of the create heurio popup.

OR

• You can also change the severity after clicking on a heurio.

Setting the severity of a heurio in the Heurio extension

Heurio web app

• In the "Severity View" of a project, drag and drop the heurio card between the severity columns to set its level.

OR

• Open a heurio's details and select the severity from the Severity dropdown.

Setting the severity of a heurio in the Heurio extension

Severities

• Neutral (Blue): The default severity, used for basic opinions, note-taking, or conversation starters.

• Low (Green): Indicates minor issues with minimal impact on the website's functionality or design.

• Medium (Yellow): Denotes issues with moderate impact, requiring attention to avoid potential negative effects.

• High (Orange): Highlights significant issues that can affect website performance or user experience substantially.

• Critical (Red): Represents urgent, mission-critical problems that demand immediate resolution to prevent severe consequences.

Organizing feedback

The severity levels help categorize feedback, making it easier to prioritize and address in a timely manner. For instance, critical issues take precedence over medium or low-severity ones.

Collaborating with the team:

Team members can view the severity levels of each heurio, facilitating collaboration and ensuring that all feedback is addressed efficiently.