> For the complete documentation index, see [llms.txt](https://heurio.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://heurio.gitbook.io/docs/comment-heurio-details/severities.md).

# Severities

Heurio Extension includes a severity rating system that helps categorize and prioritize feedback placed on website elements. This guide provides an overview of the severity system and its use in Heurio's workflow.

### [Heurio extension](https://chromewebstore.google.com/detail/heurio-ux-check-visual-fe/pjdbofhiijhapnmpgilkeammkanglfdj)

* While creating a heurio, users can select a severity level from the tags on the top of the create heurio popup.

OR

* You can also change the severity after clicking on a heurio.

<figure><img src="/files/pZZwC9SSXvN5laZeARSe" alt="" width="563"><figcaption><p>Setting the severity of a heurio in the <a href="https://chromewebstore.google.com/detail/heurio/pjdbofhiijhapnmpgilkeammkanglfdj">Heurio extension</a></p></figcaption></figure>

### [Heurio web app](https://heurio.app/)

* In the "Severity View" of a project, drag and drop the heurio card between the severity columns to set its level.

OR

* Open a heurio's details and select the severity from the Severity dropdown.

<figure><img src="/files/d70XylAUwyDZo5IgOSZA" alt="" width="563"><figcaption><p>Setting the severity of a heurio in the <a href="https://chromewebstore.google.com/detail/heurio/pjdbofhiijhapnmpgilkeammkanglfdj">Heurio extension</a></p></figcaption></figure>

## Severities

* **Neutral (Blue):** The default severity, used for basic opinions, note-taking, or conversation starters.
* **Low (Green):** Indicates minor issues with minimal impact on the website's functionality or design.
* **Medium (Yellow):** Denotes issues with moderate impact, requiring attention to avoid potential negative effects.
* **High (Orange):** Highlights significant issues that can affect website performance or user experience substantially.
* **Critical (Red):** Represents urgent, mission-critical problems that demand immediate resolution to prevent severe consequences.

## Organizing feedback

The severity levels help categorize feedback, making it easier to prioritize and address in a timely manner. For instance, critical issues take precedence over medium or low-severity ones.

## Collaborating with the team:

Team members can view the severity levels of each heurio, facilitating collaboration and ensuring that all feedback is addressed efficiently.