Severities

Heurio Extension includes a severity rating system that helps categorize and prioritize feedback placed on website elements. This guide provides an overview of the severity system and its use in Heurio's workflow.

  • While creating a heurio, users can select a severity level from the tags on the top of the create heurio popup.

OR

  • You can also change the severity after clicking on a heurio.

Setting the severity of a heurio in the Heurio extension

  • In the "Severity View" of a project, drag and drop the heurio card between the severity columns to set its level.

OR

  • Open a heurio's details and select the severity from the Severity dropdown.

Setting the severity of a heurio in the Heurio extension

Severities

  • Neutral (Blue): The default severity, used for basic opinions, note-taking, or conversation starters.

  • Low (Green): Indicates minor issues with minimal impact on the website's functionality or design.

  • Medium (Yellow): Denotes issues with moderate impact, requiring attention to avoid potential negative effects.

  • High (Orange): Highlights significant issues that can affect website performance or user experience substantially.

  • Critical (Red): Represents urgent, mission-critical problems that demand immediate resolution to prevent severe consequences.

Organizing feedback

The severity levels help categorize feedback, making it easier to prioritize and address in a timely manner. For instance, critical issues take precedence over medium or low-severity ones.

Collaborating with the team:

Team members can view the severity levels of each heurio, facilitating collaboration and ensuring that all feedback is addressed efficiently.

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