# Severities

Heurio Extension includes a severity rating system that helps categorize and prioritize feedback placed on website elements. This guide provides an overview of the severity system and its use in Heurio's workflow.

### [Heurio extension](https://chromewebstore.google.com/detail/heurio-ux-check-visual-fe/pjdbofhiijhapnmpgilkeammkanglfdj)

* While creating a heurio, users can select a severity level from the tags on the top of the create heurio popup.

OR

* You can also change the severity after clicking on a heurio.

<figure><img src="https://2020319361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBOaIi9QzptvzmRxIDqZN%2Fuploads%2FDJxW3TnhLMTKbHpHMqu4%2Fseverities-extension.gif?alt=media&#x26;token=4fe62fa6-b215-4d2a-9290-f6407ac59960" alt="" width="563"><figcaption><p>Setting the severity of a heurio in the <a href="https://chromewebstore.google.com/detail/heurio/pjdbofhiijhapnmpgilkeammkanglfdj">Heurio extension</a></p></figcaption></figure>

### [Heurio web app](https://heurio.app/)

* In the "Severity View" of a project, drag and drop the heurio card between the severity columns to set its level.

OR

* Open a heurio's details and select the severity from the Severity dropdown.

<figure><img src="https://2020319361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBOaIi9QzptvzmRxIDqZN%2Fuploads%2FAWggZnAhIfqXg0bz5zZ1%2Fseverities-webapp.gif?alt=media&#x26;token=6530971f-3bd3-4a67-a82d-ca6d8e8f22d0" alt="" width="563"><figcaption><p>Setting the severity of a heurio in the <a href="https://chromewebstore.google.com/detail/heurio/pjdbofhiijhapnmpgilkeammkanglfdj">Heurio extension</a></p></figcaption></figure>

## Severities

* **Neutral (Blue):** The default severity, used for basic opinions, note-taking, or conversation starters.
* **Low (Green):** Indicates minor issues with minimal impact on the website's functionality or design.
* **Medium (Yellow):** Denotes issues with moderate impact, requiring attention to avoid potential negative effects.
* **High (Orange):** Highlights significant issues that can affect website performance or user experience substantially.
* **Critical (Red):** Represents urgent, mission-critical problems that demand immediate resolution to prevent severe consequences.

## Organizing feedback

The severity levels help categorize feedback, making it easier to prioritize and address in a timely manner. For instance, critical issues take precedence over medium or low-severity ones.

## Collaborating with the team:

Team members can view the severity levels of each heurio, facilitating collaboration and ensuring that all feedback is addressed efficiently.